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Update by user Sep 19

I finally got what was promised with sincere apologies. All is good now.

Original review posted by user Sep 15

Bought a 2016 vw beetle.I was promised a second key.

Also this car is from another state that did not require a front tag. I live in a state that you have to have front and back tags. They said they would order a tag bracket. Never got them and it's been one month.

Now when I call the guy is never there and does not return my phone calls.

I have never dealt with people like this my entire life and I am 73 years old.I will be reporting them to the better business bureau and also corporate headquarters.

Review about: Fitzgerald Auto Malls Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1374129

Worst dealership experience everyone. Promise a lot and give you nothing.

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